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Privacy notice

We know that you care about how information about you is used and shared, and we appreciate your trust that we will treat them confidentially. This notice describes our privacy policy. By visiting our website, you are accepting the practices described below.

What information is collected?
Information on customers helps us personalize and continually improve your shopping experience with us. Below are the types of information we gather described.

Information you provide to us:
We receive and store the information you enter on our website or provide us with. You can choose not to provide certain information, but this will exclude you from taking advantage of many of our features. We use the information you provide for purposes such as responding to your requests, customizing future shopping visits for you, improving our store, and communication with you.

Automatic collected information:
We receive and store certain information whenever you interact with us or not. For example, like almost every other websites, we use "cookies," and we obtain certain types of information when your web browser accesses our website. At the bottom of the page you can see what information we collect. A number of companies offer utilities designed to help you visit web sites anonymously. It will, of course, prevent us from personalize your experience at the shop when we cannot recognize you, but we want you to know that the possibility exist.

E-mail communication:
If you do not wish to receive newsletters or other mail from us, please enter your account and opt newsletters and notifications.

Credit card security:
We have taken great efforts to offer a safe solution to our customers and guarantees that we do not store sensitive information on our own server.
All credit card information is entered in a secure environment (SSL), and sent in encrypted form to NETS/Teller.
When you pay an order by credit card, we get the right to withdraw the amount from your credit card when we ship your order.
Read more about our comprehensive security here.

What about Cookies?
Cookies are alphanumeric "identifiers" that we transfer to your computer's hard disk through your web browser. This allows our system to recognize your browser and to provide features such as automatic login and permanent shopping carts, so that you can store items over several visits.
Your browser is able to handle cookies in several ways, including completely exclude their use. However, cookies are needed to take full advantage of the facilities we provide and we therefore recommend to allow the use of cookies in one form or another.

Do we share the information collected?
Information about our customers is an important part of our business, and we do not sell or trade with others. We only share customer information with our affiliates that we own or are part of.

Business assets:
As we develop our business, we perhaps will buy or sell assets. In such trades customer information is normally one of the transferred assets. Also, in the unlikely case that we, or important parts of the company is handed over, our customer information will be a natural part of such a deal.

Protection of CoolerKit Denmark and other:
We share account information and other personal information, when it is necessary according to comply with the law, or to protect the rights, property, or safety of us, our users, or others. See our Terms of use. This includes exchanging information with other companies and organizations to protect against scams and fraud ex. when using credit cards.

With your consent:
In addition to the situations outlined above, you will receive notification if your information is shared with third party, and you will have the option to say no.

How secure is my information stored?
The information we collect / receive is stored in a database that is protected by multiple levels of access controls.
It is important that you protect against misuse of your password and unauthorized use of your computer. Always be sure to log off computers you share with others.

What information can I access?
We give you read access to the following information about you and, in some cases able to change this information. The list will be changing in response to changes on our web site.
My Account

What are my options?
We need a minimum of information in order to send items to you, but you do not need to create an account with us.
But with an account you will be given access to discounts, permanent shopping cart, newsletter, and the like. You can always add / edit / delete information on the "My Account" page.

Automatic collected information (details)
The information we collect and analyze include your IP address, login, email address, password, computer and connection information such as browser type and version, operating system and platform, purchase history; URLs to and from our web site, including date and time, cookie number and products you viewed or searched for.